Privacy Policy

MEMENTO B&B is committed to protecting your privacy. This Privacy and Cookies Policy applies to users of and its sub-sites and describes how MEMENTO B&B collects, uses and discloses your personal information.

A user is any legal or natural person who uses or visits the website

By using the website, the user confirms that he agrees to this Privacy and Cookies Policy. By continuing to use the website, the user agrees to the changes.

We may change or supplement this policy from time to time. In order to be informed about changes concerning your personal data, we suggest that you visit this page regularly.


We carefully protect users’ personal data in accordance with the legislation governing the protection of personal data (EU Regulation 2016/679 (GDPR) and the Personal Data Protection Act – ZVOP-1) and the privacy and cookie protection policy. We use the provided data only for purposes related to our business.


The controller of personal data is Entertainment. d.o.o., Obala 114 a, 6320 Portorož, Slovenia


The manager works with external service providers who process data exclusively on his behalf. This process serves the purpose of enabling reservations and payments for reservations, supporting analytical and marketing services, improving the service and user experience, etc.

The administrator and processors of personal data have defined mutual relations and obligations. Processors do not have permission to share personal data for their own, foreign purposes or pass it on to third parties or to third countries.

The controller may disclose personal data to law enforcement authorities and other government authorities if this is required by law or is absolutely necessary for the prevention, detection or prosecution of crimes and fraud.


When making a reservation via the reservation form on our website, we collect the following personal data: Name, surname, telephone number, email address and country of the user; Information about the user’s company (if the reservation is made for a company); Credit card information (type of credit card, name cardholder, credit card number, expiration date); Information about the guest’s stay, including the date of arrival and departure, type of service, selection of a special offer, special requests and wishes;

When checking in to the hotel, we collect the guest’s first and last name, country, date of birth and type of personal document at the reception.


To ensure the protection of personal data, we implement all necessary legal, organizational and appropriate logistical and technical procedures and measures.

We prevent unauthorized persons from accessing personal data, premises, equipment and software where the data is stored.

We provide an efficient way to block, destroy, delete or anonymize personal data.

We make it possible to determine later when individual personal data was used and entered into the database and who did it, namely for the period for which the individual data is stored.


All information obtained in the reservation form is used to process your reservation and for communication related to the provision of our services; this includes transactional e-mails for the execution of the business agreement entered into with the submitted reservation by us and the recipients of our services (guests).

When checking in to the hotel, we collect the guest’s first and last name, country, date of birth, type of personal document and personal number at the reception.


An individual’s personal data may be processed and stored in accordance with the legal basis or as long as there is a purpose or until the individual’s consent is revoked. Based on the written cancellation of the user, the data is deleted. All personal information we hold is part of this privacy statement.

Google, as a third-party database, has its own data storage system. You can read more about this in the privacy policy of the third party database.


In accordance with the applicable legislation governing the protection of personal data, the individual has the right to revoke the given consent at any time, to request inspection, correction, restriction of processing or deletion of personal data, namely by notifying us in writing by mail to the address MEMENTO B&B, Bolniška ulica 8, 6330 Piran or by e-mail An individual can also submit a complaint regarding the processing of his personal data to the indicated address.

An individual can also submit a complaint regarding the processing of his personal data directly to the competent supervisory authority, i.e. To the Information Commissioner of the Republic of Slovenia.


In case of personal data protection violations, we will immediately implement all internal and external measures (technical, organizational) to protect the rights and interests of the individual. We will inform each of those affected about this, as well as the competent supervisory authority in the Republic of Slovenia.

The effective date of this privacy policy is May 2023. This document is subject to change without notice.